The current Design System Request (DSR) process lacks transparency and efficiency, causing significant issues for designers, developers, managers, and product owners.

I designed a mobile app that helps customers keep track of and diagnose issues with their houseplants.

The Design System team was offering varying levels of assistance to product teams for upgrading to the latest version and needed to set expectations for what assistance would look like.

The Design System needed an easily understood formal definition of compliance that can be measured for product teams to aspire to.

The current mPING mobile app design is very outdated and needs a more modern redesign to increase ease of use and understanding of the features.